The Project HELP Program is a cooperative effort between the Washington State Labor Council, the state’s business community, and the Washington State Department of Labor and Industries. The goal of the program is to facilitate the early and successful resolution of workers’ compensation claims.

Normally, injured workers’ claims are resolved without any problems. But when a combination of complex laws and claims issues come together, it may create a situation that’s anything but normal. This is why Project HELP was created:

  • To expedite claims resolution
  • To ensure that all rights are preserved and protected
  • To reduce unnecessary litigation
  • To provide information and assistance, free of charge
  • To offer educational workshops on the fundamentals of workers’ compensation

If you need assistance with a workers’ compensation claim, contact Project HELP:


Workers’ compensation claims assistance online!

Injured workers in Washington state can review their claims online — although not all self-insured claims may be accessible. Set up your user ID and password, and then you can view your claim information. If you need assistance accessing your claim information online, call the Claim and Account Center Helpline at 360-902-5999.  In addition, workers’ compensation appeals can also be filed online at the Board of Industrial Insurance appeals website.

For free claims assistance, call Project HELP at 1-800-255-9752.

Questions & Answers Workers Have: